When a customer takes the time to reach out after they've already left a five-star review, you know something special happened. That's exactly what occurred after Bradyn's recent visit to one of our repeat customers.
Going Above and Beyond
This customer first called Lighthouse Plumbing for a toilet installation, and she was so happy with the service that she left us a glowing review. When she needed plumbing help again, Bradyn was on the job—and once again, she wanted to share her experience:
"I would like to tell you how impressed we are with Bradyn. He is so knowledgeable and such a personable young man. I feel like he treats me like he would a family member. He goes the extra mile to make sure I'm happy with his work. I'm so grateful for him."
What "Treated Like Family" Really Means
At Lighthouse Plumbing, we're a family-run business, and we believe every customer deserves to be treated the way we'd treat our own relatives. That means:
- Taking the time to explain what's going on with your plumbing
- Being patient and respectful of your home and your concerns
- Going the extra mile to make sure you're completely satisfied
- Building trust so you feel confident calling us again
Bradyn embodies these values every day, and hearing feedback like this reminds us why we do what we do.
A Repeat Customer Is the Best Compliment
There's no better feeling than when a customer calls us back for their next plumbing need. It means we earned their trust—and that trust is something we never take for granted. Thank you for choosing Lighthouse Plumbing, and thank you for the kind words about Bradyn!
Need a Plumber You Can Trust?
Whether it's a toilet installation, a repair, or any other plumbing issue, Lighthouse Plumbing is here to help. Our team treats every customer like family—because that's the Lighthouse way.